Privacy Policy

Introduction

SocialResidency ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, including our website and mobile applications (collectively, the "Service").

Please read this Privacy Policy carefully. By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

Information We Collect

Personal Information

When you register for an account, we collect:

• Name and email address
• Apartment/unit number
• Profile photo (optional)
• Bio and other profile information you choose to provide

Usage Information

We automatically collect certain information when you use our Service:

• Device information (browser type, operating system, device type)
• IP address and approximate location
• Pages visited and features used
• Time spent on pages and interaction patterns
• Referral sources

Content You Provide

We collect and store content you create on our platform, including:

• Posts, comments, and messages
• Photos and other media you upload
• Maintenance requests and service inquiries
• Amenity bookings and reservations

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Verify your residency and community membership
• Enable communication between residents and property management
• Process amenity bookings and maintenance requests
• Send notifications about community activity and announcements
• Analyze usage patterns to improve user experience
• Detect and prevent fraud, abuse, and security issues
• Comply with legal obligations

Information Sharing

We share your information only in the following circumstances:

Within Your Community

Your profile information, posts, and comments are visible to other verified residents of your apartment community. Property managers can see resident information for management purposes.

Service Providers

We work with third-party service providers who assist us in operating our Service, including:

• Cloud hosting and data storage (Supabase, Vercel)
• Payment processing (Stripe)
• Email services
• Analytics providers

Legal Requirements

We may disclose your information if required by law, court order, or government request, or to protect the rights, property, or safety of SocialResidency, our users, or others.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security assessments and monitoring
• Row-level security to isolate community data

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Portability: Receive your data in a portable format
• Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us at hello@socialresidency.com.

Cookies and Tracking

We use cookies and similar tracking technologies to:

• Keep you signed in to your account
• Remember your preferences
• Understand how you use our Service
• Improve our Service based on usage patterns

You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of our Service.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We may retain certain information for longer periods as required by law or for legitimate business purposes, such as resolving disputes or enforcing our agreements.

When you delete your account, we will delete or anonymize your personal information within 90 days, except where we are required to retain it by law.

Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at: